18+Responsible GamblingGambling is restricted to adults aged 18 and over

Responsible gambling

Gambling is entertainment, not a way out of money trouble

For most people betting is an occasional pastime. For some it becomes a serious problem. This page explains how to recognise that, how to set limits, and where to ask for help.

How it actually works

Every game of chance is designed with a mathematical edge in favour of the house. That edge is not cancelled out by strategies, systems, hot streaks or bonuses. Over the long run the expected result for a player is negative, and that is the honest starting point for any decision.

A winning run does not mean a game is “due” to keep paying, and a losing run does not mean a win is around the corner. Each round is independent of the last. Believing otherwise — the gambler's fallacy — is one of the mechanisms that sustains problem gambling.

Warning signs

Problem gambling rarely arrives all at once. It usually settles in through behaviour that seems minor at the time. Pay attention if any of these appear:

  • Betting more money or more time than you had decided.
  • Increasing stakes to win back earlier losses.
  • Using money set aside for essentials, or borrowing in order to gamble.
  • Lying about how much you play or how much you have lost.
  • Feeling irritable or anxious when you try to stop.
  • Gambling to escape problems, low mood or boredom.
  • Neglecting work, study, family or health because of gambling.
  • Feeling guilt afterwards, and gambling again anyway.

If several of these describe you, it is not a matter of willpower. Problem gambling is a recognised condition and it is treatable. Speaking with a professional is the most effective step you can take.

Control tools

Licensed platforms are required to offer self-control mechanisms. Switching them on while you are calm, rather than mid-session, is what makes the difference.

  • Deposit limit. Caps how much you can add daily, weekly or monthly. It is the most effective tool because it acts before money enters play.
  • Session time limit. Sets how long a session can run and cuts short the drift of “just one more”.
  • Loss limit. Sets a maximum loss over a defined period.
  • Cooling-off period. Blocks account access for a short time — useful when you notice activity slipping out of control.
  • Self-exclusion. Blocks access for a longer period. Once activated it usually cannot be reversed before it expires.
  • Activity history. Reviewing your real deposits and results is often far more revealing than your impression of them.

Self-exclusion in the Province of Buenos Aires

Alongside the self-exclusion offered by each operator, the Provincial Institute of Lottery and Casinos (IPLyC) administers self-exclusion mechanisms at provincial level. Check the authority's official channels for the current procedure and its scope.

Practical measures

  • Decide on a budget before you open the platform, and do not change it during the session.
  • Do not gamble while drinking, while tired, or in an unsettled emotional state.
  • Set alarms or screen time limits on your phone.
  • Do not store card details on the platform.
  • Take gambling out of your routine — do not use it as a way to end the day.
  • Tell someone you trust how much you play. Secrecy is part of the problem.

Strictly no access under 18

Online gambling is restricted to people aged 18 and over. Licensed operators must verify the identity and age of every user. If you share devices with minors, consider parental control tools and never leave a session logged in.

Where to get help

Asking for help is free and confidential. You do not have to reach a crisis point first.

  • Responsible Gambling Programme — Province of Buenos Aires (IPLyC): free helpline 0800-666-6006.
  • Public health services: provincial and municipal health systems run addiction services that cover problem gambling.
  • Support groups: peer support groups for gamblers and for family members operate in various parts of the country.
  • People around you: talking to someone you trust is often the realistic first step before a professional consultation.

If you are in crisis or having thoughts of harming yourself, seek immediate assistance through the health system or contact your local emergency services.

Compulsive gambling is harmful to your health This page is for information only and does not replace assessment or treatment by a health professional.